Services

Repair Centre

In the face of tight budgets and the environmental impact of technology becoming a critical factor in your IT strategy, the option to repair rather than replace broken hardware offers a valuable, strategic advantage.

The UK generates the second-highest amount of electronic waste per capita in the world. For education institutions and other organisations, the traditional cycle of buy-break-replace is no longer financially viable or environmentally responsible. Every time a device is discarded prematurely, it wastes budget and adds to your institution’s carbon footprint.

At Getech, we champion the circular economy. By choosing component-level repair over replacement, we help you sweat your assets, cut Scope 3 emissions and deliver on your Net Zero commitments.

Overcoming the Throwaway Culture

Sweating Your Assets

Why buy a new device when a repair can extend the life of your existing one? We focus on repairing the specific failure, whether it’s a motherboard, screen or port, to keep viable devices in circulation longer.

Cutting Scope 3 Carbon

Over 80% of a laptop’s lifetime carbon footprint comes from manufacturing. By choosing to repair, you directly contribute to your Carbon Reduction Plan by eliminating the majority of emissions.

Supporting Circular IT

We operate locally from our UK-based repair centre, avoiding excessive shipping costs or importing individual replacements to further reduce the environmental impact from logistics and distribution.

Expert-Trained & Certified

As an authorised repair centre for Acer and Lenovo, you don’t need to worry about the use of sub-par third-party parts or voided warranties. Our engineers are trained by the manufacturers to ensure that every repair meets the highest quality standards using only approved parts. 

Our Tech-to-Tech service means that your IT staff bypass the basic troubleshooting scripts and speak directly to our engineers for faster diagnosis and parts dispatch, saving time and getting your device back up and running again quicker.

For out-of-warranty devices, we offer cost-effective repairs that keep your Fleet B laptops operational for loan pools and other use cases.

Comprehensive Support

Faulty or failing equipment leads to impacted productivity and other unforeseen costs. We bring over 30 years of experience delivering expert IT support to get you up and running again quickly.

Accredited Engineers

Our engineers undergo rigorous training to ensure every repair meets the highest standards of quality and compliance.

Collect & Return

Simply raise a ticket via our online RMA portal and we handle the rest, from secure collection to the safe return of your repaired device.

On-Site Capability

Our field engineers can be deployed directly to your premises to perform repairs on-site to minimise downtime and disruption.

Helpdesk Support

Whether you need a quick diagnosis, a part number or technical advice, you get immediate access to our experts.

Partner with Getech

Our team of experts are ready to support you with each step of implementing your chosen solution, from procurement to deployment.

Ready to start a conversation?